Frequently Asked Questions

Our program is available as an annual membership for $120. Memberships are valid for 12 months and will automatically renew at the end of the term unless canceled.

Visit our landing page to learn more about the program and watch our introductory video. Once you're ready, click “Sign Up Today” to begin the registration process. After signing up, you’ll be prompted to download the app—then you’re all set!

We’ve created a simple, step-by-step guide to walk you through the sign-up process. Click here to view it.

For questions or support, email us at programsupport@usdiabetescare.com. Please include your full name and a brief description of your question or issue so we can assist you more efficiently.

Yes, you can cancel at any time to prevent renewal. However, please note that the $120 membership fee is non-refundable. Once payment is made, you receive full access to all educational video content.

We understand! Visit our landing page to explore everything our app has to offer, including an introductory video that walks you through the benefits and features of the program.

Log in to the app. Tap My Courses from the main menu. Select the course you're currently working on. Tap Course Textbook at the bottom of the screen. The textbook will open within the app. From there, you can: ✔️ Follow along with the video lessons – tap the compass icon in the bottom-right corner to open it in your browser for easier viewing ✔️ Download it for offline access ✔️ Print it if you prefer to take handwritten notes For the best experience, use the textbook side-by-side with the course videos.

1. Visit our website. 2. Click the “Portal Login” button (in red, top-right corner). 3. Enter your login credentials to access your account. Or go directly to the login page using this link.

Yes. While Type 1 Diabetes is an autoimmune condition and cannot be reversed, the course can still help improve overall health and support better blood sugar management. Watch a testimonial by Deana Parson. She is a Type 1 Diabetic that went through our education program.